Frequently Asked Questions
General Questions
1. What services does SoundWave DJ and Photo provide?
We specialize in creating unforgettable event experiences by offering:
- Professional DJ Services: Expert DJs to set the perfect mood and keep your guests entertained.
- Photography: Capturing all the important moments of your event with stunning visuals.
- Videography: Providing high-quality cinematic coverage of your special day.
- Uplighting: Transforming your venue with elegant and customizable lighting designs.
- Photo Booth Rentals: A fun, interactive photo experience for your guests.
- Event Packages: Streamlined combinations of our services for convenience and value.
2. What types of events do you cater to?
We provide services for a wide range of events, including weddings, corporate events, parties, school dances, and other celebrations.
3. How do I check availability for my date?
You can check our availability by visiting our Contact Us page or calling us directly at 716.639.9283. We recommend reaching out as early as possible to secure your date.
DJ & Entertainment Questions
4. Can I choose the music for my event?
Of course! You are welcome to share your preferred genres, must-play songs, and any tracks you’d like to avoid. We’ll tailor the playlist to reflect your taste and ensure it suits your event.
5. Will the DJ take guest requests during the event?
Yes, our DJs can accommodate guest requests, as long as they align with your preferences and the atmosphere you’d like to create.
6. Do you bring backup equipment in case of technical issues?
Yes, we always come prepared with backup equipment and have plans in place to ensure the music never stops.
7. Have you worked at my venue before?
We have experience working at most venues in the Buffalo area. Please contact us with your venue details, and we can share our experience and any specific considerations
Photography & Videography Questions
8. Can we meet the photographer or videographer before the event?
Absolutely! We encourage a meeting to discuss your vision and ensure we’re fully aligned with your needs. This can be done in person or virtually for your convenience.
9. Do you offer editing services for photos and videos?
Yes, all our photography and videography packages include professional editing to enhance the final product and ensure you receive a polished keepsake.
10. How long will it take to receive our photos and videos?
Turnaround times vary depending on the package and event type, but we aim to deliver all content within 6–8 weeks.
Photo Booth & Lighting Questions
11. What is included with the photo booth rental?
Our photo booth packages typically include:
- Unlimited photo prints
- Digital Props
- Customizable backdrops and designs
- A digital gallery of all photos
12. Can the uplighting be customized to match my event’s colors?
Yes, our uplighting is fully customizable. Share your color scheme with us, and we’ll create a lighting design that complements your event perfectly.
Booking & Policy Questions
13. How far in advance should I book your services?
We recommend booking as soon as you’ve set your event date, especially for weddings and other high-demand events.
14. What is your cancellation policy?
A credit remains on your account to use for a future date. Please feel free to ask us any questions during the booking process to ensure clarity.
15. Do you offer discounts for booking multiple services?
Yes, we offer bundled packages for clients who book multiple services. Request a Quote to learn about the available options and savings.
16. How do I secure my booking?
A signed contract and deposit are required to secure your date. We’ll guide you through the process and provide all necessary details.
Still have questions?
Feel free to reach out! We’re here to help make your event planning as smooth as possible. Contact us at 716.639.9283 or through our Contact Us page.
